Empire Home Solutions uses the information you submit to answer enquiries, arrange visits, provide quotations, deliver services, and keep appropriate business records. This may include your name, phone number, email address, address or postcode, and details of the work requested.

Website forms and webchat

Contact details entered in webchat are sent securely to our customer-journey system when you start a conversation. We do not save those contact details in your browser. The browser keeps only an anonymous visitor identifier used to operate the chat. Please do not send payment-card details, passwords, or other unnecessary sensitive information in chat.

Google Reviews

When enabled, our reviews feature retrieves current business rating and review information from Google Maps for the page you are viewing. Review content is not stored by this website. Reviewer names, review text, dates, ratings, and links are displayed with Google Maps attribution and are subject to the Google Privacy Policy.

Your choices

You may ask us to correct or delete information, restrict its use, or provide a copy where the law gives you that right. We retain information only as long as needed for the purposes above, legal obligations, and legitimate business records.

For privacy questions, contact info@empirehomesolutions.co.uk or call 01895 725 151.